“Personal Information” is defined slightly differently across the world, but we define “Personal Information” as any information that could be used to identify you or another individual, such as (but not limited to) an individual’s name, email address, or telephone number, and that is not otherwise publicly available. Personal Information may include other types of information as well, such as some of the information referred to under the subheadings “Device-Specific Information” and “Service Log Information.”
We also collect non-personal information that does not, on its own, identify any individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that information as Personal Information.
What Information do we Collect?
When you use the Services we may collect, store and process certain information about you, including:
Azure Coast LLC may collect, store and process the following contact information in order to provide the Services:
When you use the Service we may collect, store and process certain information collected by us from your web browser or from interactions with the Services, including:
Device-Specific Information: We also collect device-specific information (e.g. mobile and desktop) from you in order to provide the Services. Device-specific information includes:
- attributes (e.g. hardware model, operating system, web browser version, as well as unique device identifiers and characteristics (such as, whether your device is “jailbroken,” whether you have a screen lock in place and whether your device has full disk encryption enabled));
- connection information (e.g. name of your mobile operator or ISP, browser type, language and time zone, and mobile phone number); and
- device locations (e.g. internet protocol addresses and Wi-Fi).
We may need to associate your device-specific information with your Personal Information on a periodic basis in order to confirm you as a user and to check the security on your device.
Service Log Information: When you use the Services, we may automatically collect and store certain information in server logs. This may include which users (by reference to certain Personal Information such as the user’s: username; email address; name; and other information that may be included in open textual fields) are accessing the Services, how users are accessing the Services (including the device-specific information referenced above and type of integration (i.e. application) being protected), the dates and times you are accessing the Services, from where you are accessing the Services (by internet protocol address) and device event information such as crashes, system activity, and hardware settings. We may need to associate this information with other information we collect about you on a periodic basis in order to confirm you as a user and to check the security on your device. We may also do this to improve the Services that we offer you.
You can generally identify the plugins by the respective network’s logo, for instance in combination with a pictogram of a clenched hand with a raised thumb or the addition of a “recommendation”, “like” or “comment.”
Details about purpose and extent of data collection as well as processing and usage of the data by the social media networks can be obtained by reading the privacy policies of Facebook, Twitter and Google.
How do we Use the Information We Collect?
Information we collect may be used for the following purposes:
- to provide the Services;
- for billing purposes;
- to personalize the Services and improve your experience;
- improving our products, technology and services;
- for analytical purposes, including use of "Performance Data". Performance Data includes aggregate, de-identified usage information and other aggregate measures of the Services’ performance. We may share aggregated, de-identified Performance Data with third parties to help us better understand our customers’ needs and improve the Services;
- to prevent, detect, identify, investigate, respond and protect against potential or actual claims, liabilities, prohibited behavior, and criminal activity;
- to comply with and enforce applicable legal requirements, agreements and policies;
- to improve the Services and where you have agreed, to provide you updates on how we are improving the Services based on any feedback you might have given;
- and with respect to Organization Users, to provide you and the Organization with the Services and to manage your account.
The time periods for which we retain your Personal Information depend on the purposes for which we use it. We will retain your information for as long as your account is active or as needed to provide you the Services, unless we are required by law to dispose of it earlier or to keep it longer. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please contact us as provided in the Notice section below if you have any questions about the information we collect and/or how we use the information we collect.
Sharing of Personal Information Collected
Azure Coast LLC may transmit or share Personal Information as follows:
We may share Personal Information, with our authorized third party vendors, consultants, service providers and hosting partners who perform services for Azure Coast LLC (including hardware, software, networking, storage, and other technology and services required to operate, maintain and provide support related to the Services) based on Azure Coast LLC’s instructions. These third parties may only use or disclose such Personal Information obtained from Azure Coast LLC to perform the Services on Azure Coast LLC’s behalf or comply with legal obligations.
We may also disclose Personal Information; (i) if we are required to do so by law or legal process; (ii) to respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; (iii) as may be required for the purposes of national security; (iv) when we believe disclosure is necessary and appropriate to prevent physical, mental, financial or other harm, injury or loss; or (v) in connection with an investigation of suspect or actual illegal or inappropriate activity or exposure to liability. We may also share such information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Service Terms and Conditions and any other agreements, or as otherwise required by law or to comply with any legal obligation.
When we share Personal Information with a third party, they must contractually agree to comply with privacy and security standards at least as stringent as Azure Coast LLC’s when it is handling similar data. When you provide data directly to the third party, the processing is based on their standards (which may or may not be the same as Azure Coast LLC’s) and your own independent relationship with that provider.
By accessing, signing up for or using the Services, sending us email, or by signing up for email updates, you provide your express consent to our disclosure of your Personal Information to our third party service providers (such as credit card processors, managed hosting service providers, sub-processors of service data, and technology partners) in order to supply our Services. We do not permit our service providers to use your Personal Information for their own marketing purposes or for any other purpose than in connection with the services they provide to us.
Cookies and other Tracking Technologies
When you visit our Website or use our Services, we use “cookies” and other tracking technologies like “web beacons” to allow us to remember your user preferences, to maximize the performance of our Website and Services, enhance and personalize your experience and provide marketing communications. They also help ensure that advertisements you see while you are on our Website are more relevant to your interests.
Security of Information
Azure Coast LLC maintains and uses reasonable administrative, organizational, technical and physical safeguards to protect your information from loss, destruction, misuse, unauthorized access or disclosure as required by applicable law. These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorized access (e.g., your users). For example, when you enter confidential information (such as login credentials or information submitted from within the Service), we encrypt the transmission of that information using secure socket layer technology (SSL). SSL technology is designed to prevent you from inadvertently revealing personal information using an insecure connection. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so you should take care in deciding what information you send us in this way. If you have any questions about security on our Website, you can contact us at firstname.lastname@example.org.
Links to Other Sites
Choice and Consent
We offer certain choices about how we communicate with our users and what Personal Information we obtain from them.
You can opt out of receiving promotional emails or text messages from us by clicking the “unsubscribe” link in the email or by emailing email@example.com.
Many Azure Coast LLC products contain settings that allow users or administrators to control how the products collect information. Please refer to the relevant product documentation or contact us through the appropriate technical support channel for assistance.
To remove your Personal Information from a Azure Coast LLC website testimonial, please contact us at firstname.lastname@example.org.
If you choose to no longer receive marketing information, Azure Coast LLC may still communicate with you regarding such things as your security updates, product functionality, responses to service requests, or other transactional, non-marketing/administrative related purposes.
Cross-Border Transfer of Your Personal Information
Please be aware that Azure Coast LLC may host and process your data and information (including Personal Information), in the United States and other countries through the Azure Coast LLC group of companies and third parties that we use to operate and manage the Website and Services. Any such transfer or processing of your Personal Information will be in accordance with all applicable laws.
We do not collect any information from anyone under 18 years of age. The Website and its content are directed to people who are at least 18 years of age or older. If you are under the age of 18, you may not use this Website unless you have the consent of, and are supervised by, a parent or guardian.